Thank you for choosing AVIO CREW . These Terms of Service (“Terms”) govern your use of the App, including any content, functionality, and services offered on or through the App (collectively, the “Services”).
By downloading, installing, or using the App, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not access or use the Services.
1. Eligibility
1.1 The App is intended for airline employees who have an active AIMS account provided by their airline. As AIMS accounts are issued only to working professionals, you must be at least 18 years old or meet the minimum employment age required by your airline to use the App.
1.2 You represent and warrant that any information you provide is accurate, complete, and current, and that your use of the App does not violate any applicable laws or regulations.
1.3 Cross-Platform Subscriptions
1.3.1 Subscriptions purchased through the App Store (iOS) and subscriptions purchased through Google Play (Android) are handled independently by their respective platforms. Each platform manages billing, renewals, refunds, and access rights separately.
As a result, a subscription bought on one platform does not automatically provide access on the other platform. For example, an active iOS subscription does not unlock access to Android, and an Android subscription does not unlock access to iOS.
If you use the app on multiple platforms, you may need to purchase a separate subscription on each platform in order to access premium features. This separation is required by Apple and Google’s respective billing policies and is not controlled by the developers.
2. Subscriptions & Pricing
2.1 Subscription Plans:
We offer the following paid subscription plans (prices in USD, inclusive of VAT where applicable). Prices may vary based on currency exchange rates and local tax regulations:
• Monthly: $4.99/month
• 3-Month: $13.99 (7% discount, ~$4.66/month)
• 6-Month: $26.99 (10% discount, ~$4.50/month)
• Annual: $50.99 (15% discount, ~$4.25/month)
2.2 Free Trial:
A free 14-day trial is available to new users. During this period, you can access all features at no cost. If you do not cancel before the trial ends, your Apple App Store account will automatically be charged for your selected subscription. Only one free trial per user is permitted unless otherwise stated.
2.3 Subscription Charges:
• All payments are processed through your Apple App Store account.
• The final price may differ slightly based on exchange rates and regional tax policies (including VAT).
• Any additional charges imposed by your payment provider are your responsibility.
2.4 Payment Processing:
Payments and any applicable refunds are handled exclusively by Apple, following their payment terms. You can review Apple’s subscription management page via the Subscription Tab in settings or in your App Store App.
3. Auto-Renewal & Cancellation :
3.1 Auto-Renewal
All subscriptions automatically renew unless canceled at least 24 hours before the renewal date. Upon renewal:
• The same subscription type and duration will be applied.
• Your Apple App Store account will be charged within 24 hours before the next billing cycle begins.
3.2 Cancellation:
You may cancel your subscription at any time through Apple’s subscription settings.
• Your access to the App will remain active until the end of the current billing period.
• No refunds will be issued for the remaining time in an active subscription unless otherwise covered by Apple’s policies.
3.3 Refunds:
Apple manages all refund requests. If you believe you are eligible for a refund, please refer to Apple’s refund policy or contact Apple Support.
4. Price Changes:
4.1 Pricing Adjustments
We reserve the right to modify subscription pricing. If we do so, we will provide at least one (1) month’s notice through the App’s notification system or another communication method.
4.2 Your Rights Upon Price Change
If you do not accept a price change, you may cancel your subscription before the new pricing takes effect. Continued use of the App after the price change means you accept the new rates.
5. User Credentials & Data Security:
5.1 Credential Storage
To fetch your schedule, you may be required to provide your AIMS username and password. These credentials are stored securely and are used exclusively for authentication and retrieving your schedule.
5.2 Data Responsibility:
We do not create, control, or manage AIMS accounts. Your airline is solely responsible for account management. We are not liable for unauthorized access to your AIMS.
5.3 Privacy Policy:
Refer to our Privacy Policy for details on how we collect, use, and secure your personal data.
6. Disclaimer of Warranties:
6.1 No Airline Affiliation
This App is an independent tool for airline crew and is not affiliated with or endorsed by any airline or by AIMS. While we strive to retrieve schedules accurately, we cannot guarantee data accuracy or completeness.
6.2 Use at Your Own Risk
To the fullest extent permitted by law, the App is provided “as is” and “as available”, without warranties of any kind.
7. Modifications to These Terms:
We may update these Terms at any time. If we make material changes, we will notify you within the App. Continued use of the App after changes take effect means you accept the revised Terms.